To promote your startup, you want to develop an email list of targeted customers and craft subject lines that people will want to click on. But no matter how hard you try to entice customers with new products, discounts and other information, some of the people receiving your emails will inevitably choose to opt out.
Although it may seem counterintuitive, making the unsubscribe option easy and painless for people can actually be a smart business strategy. But all too often, marketers bury the unsubscribe link at the bottom of the email in a tiny font with a text color that is nearly impossible to read.
Then, once you find and click the unsubscribe link, you might require an advanced college degree to understand the steps necessary to remove yourself from the email list. Hertz, for instance, has a multi-step opt-out process that some might find challenging to navigate..
The problem with a hard-to-find unsubscribe option is that you're making it that much easier for your subscribers to hit the dreaded "Mark as Spam" button. And the more spam reports your email provider receives, the less likely it is that your email will be delivered to the inbox.
Related: How to Write Better Email Subject Lines
There are a few ways to take your email opt-out from obscure to obvious. For starters, try including an unsubscribe link or button at the top of your email. The Dallas-based deals site woot! puts a big opt-out button at the top right of every email for its Daily Digest. The copy says it all: "Daily emails? Are you nuts? STOP SENDING ME THESE!" When you click on the button, you are automatically unsubscribed. No extra work. No need to enter your email address. No crazy form to fill out.
Chris Penn, vice president of marketing technology at SHIFT Communications, a Boston-based public relations agency, takes this a step further with his personal email newsletter. Every week, he adds a big new image that links to his unsubscribe page. He makes it funny and plays on what happened in the world the previous week.
Both Penn and woot! know that as their email list grows, some people will love the content while others won't find it as valuable. So they sensibly make it easy to opt-out. Penn reports that his unsubscribe rate has actually decreased since adding the big unsubscribe image.
Of course, making it easy to unsubscribe can be risky. You could end up losing a large part of your email list. But the risk is better than the alternative: someone being frustrated about your email and marking it as spam.
Related: 4 Ways to Get Customers to Open Your Emails
Once someone unsubscribes from your list, you can take a few different approaches. First, you can inform the individual that the opt-out request has been honored -- via a redirected landing page, a short note on the unsubscribe page or through one final email. If you want to have a bit more fun, you can create a video as HubSpot, a Cambridge, Mass.-based marketing software firm, has done. In this post-unsubscribe video, Dan Sally, a HubSpot employee, appears to be speaking directly to the person who just opted out and in a humorous manner, basically says "it's okay" to break up with HubSpot.
You also can try to persuade people to change their minds. Although it makes unsubscribing simple, woot! doesn't let people leave without trying to get them back. First, it delivers this very human, witty message: You have been removed from the Daily Digest mailing list. You will receive one last email, and maybe a creepy voicemail because we know we can work this out. Having second thoughts already? Take us back! It then offers a link to re-subscribe.
That "one last email" the Daily Digest sends next says: "Okay, fine! You're unsubscribed. You have been removed from the Daily Deal mailing list, and we were totally kidding about that voicemail. Was this a mistake? Did someone else unsubscribe you and you still want the Daily Digest? Head on over to your account and sign back up." Again, it uses humor -- and gives you another chance to re-subscribe.
Another approach is to offer subscribers alternatives to completely opting out of emails. For example, Bonobos, a New York City-based men's clothing retailer, recently launched a manage preferences page -- the page that appears after a subscriber requests to be removed. Instead of opting out, subscribers can opt-down, reducing their email frequency to once a week, once a month, or even "pause" the subscription for 30 days. Of course, people can still unsubscribe by choosing the option "*Sniff*. It's over, Bonobos." But the company says by offering the opt-down choices, it has consistently kept 25 percent of people from completely opting out.
The lesson here is simple: If someone wants to remove themselves from your email list, they will find a way. So instead of hiding the unsubscribe, why not have a little fun with it, and avoid that dreaded spam filter?
Read more: http://www.entrepreneur.com/article/227425#ixzz2e1aATQd1
Home
→ Another approach is to offer subscribers alternatives to completely opting out of emails.
Subscribe to:
Post Comments (Atom)
BESTSELLER
-
'NO.8' Women's Black Dial Quartz Watch With Date - Asprey of London Watch Most Affordable black mens watch 'NO.8' Wome...
-
Red Line Men's Meter Automatic Black Dial Brown Genuine Leather Watch The most affordable Online black mens watch As one of its daily ...
-
Red Line Men's Meter Automatic Black Dial Brown Genuine Leather Watch For Sale black mens watch As one of its daily deals, World of Wa...
-
Tommy Hilfiger Men's Men's Classic Black Strap Watch Guaranteed black mens watch Tommy Hilfiger men's watch. A tachymeter scal...
-
Red Line Men's Meter Automatic Black Dial Black Genuine Leather Watch Sale Online black mens watch Red Line Men's Meter Automatic ...
-
Pierre Jill Plerre Jill Men Watch in Black Dial Black Silicone Strap Buy Online black mens watch Sam Cafasso WAT-0710M-BK Sam Cafasso Men ...
-
Red Line Men's Carbon Brake Chronograph Black Dial Black Ion Plated Stainless Steel Watch Secure black mens watch Model Number 10115DV...
-
Wenger Nomad LED Compass Swiss Watch - Mens Black Dial Black Silicon Strap 70430 Reliable black mens watch The Wenger Nomad Compass Watch,...
-
Timex Men's Camper Watch, Black Nylon Strap, 30 Meter WR, T18581 Reviews black mens watch The Timex Men's Weekender Olive Slip Thr...
-
BAUME & MERCIER Mens Classima Silver Dial Black Leather Strap Watch Watch Best Price black mens watch Baume()BaumeHuilles e baumes ,B...
Recent Posts
Category
- black mens watch (993)
- boats (1)
- bulova marine star (1)
- bulova mens watch (1)
- bulova watches (1)
- freestyle shark x watch (1)
- mens gold watch (1)
- mens personalized watches (1)
- mens skeleton watch (1)
- mens solid gold watches for sale (1)
- mens watches (2)
- military clothing (1)
- skeleton watch (1)
- suunto (2)
- suunto core (1)
- suunto watch (1)
- suunto x-lander military (1)
- tag heuer (1)
- tag heuer formula 1 (1)
- tag watch (1)
- titanium watch (1)
- u boat watches (1)
- used tag heuer watch (1)
- watch (3)
- waterproof watch (1)
ALL PRODUCTS
-
▼
2012
(286)
-
▼
October
(94)
- Deals for Men's Black Dial Black Leather - Guess W...
- Buy Now Best Price for J&S Men's Black Dial Black ...
- Who sells the cheapest online Girard Perregaux Men...
- Cheap online J&S Men's Black Dial Brown Leather - ...
- Best reviews of Women's Digital Multi-Function Bla...
- Price compare Men's Puma Pulse Heart-Rate Monitor ...
- Who sells the cheapest Lucien Piccard Men's Excali...
- Price comparisons of Kenneth Cole Men's Chronograp...
- Buy Now Best Price for Men's Airport Lounge Black ...
- Get cheap Men's Grivola Ortlet Silver Dial Black G...
- Price comparisons for 'NO.8' Men's Black Dial, Bla...
- Bargain Men's Timex Leather Case Watch - Brown/Black
- What is the best price for Invicta Men's Black Dia...
- Best price Glycine Men's Airman 7 Plaza Mayor Auto...
- Great Sale Lucien Piccard Men's Diablons Black Dia...
- Special Discount TW Steel Men's Chronograph Black ...
- Bargain Men's Giulio Romano Black Dial Black Rubbe...
- Lowest Price Men's TT1 Diver Black Guilloche Dial ...
- Compare prices for Jorg Gray Men's Chronograph Sil...
- Best reviews of Alpina Sports Nightlife Club Day D...
- Who sells the cheapest online Lucien Piccard Men's...
- Get the best price for Men's Kensington Black Cera...
- Great Dicount for Red Line Men's Compressor Black ...
- Discount Men's Orange Dial Black Leather - Stuhrli...
- Great Dicount for Men's Black Dial Black Silicone ...
- Low cost J&S Men's Black Dial Black IP Stainless S...
- Low price EVISU Men's Shinzo Black Analog-Digital ...
- Compare Men's Chronograph Black Dial Black Genuine...
- I Want to Buy Men's Luminox Evo Navy Seal Dive Watch
- The cheapest online Red Line Men's Compressor Grey...
- Where can you buy Timex Ironman 30 Lap Watch - Ful...
- Cheap online J&S Men's Black Dial Black Leather Watch
- Buy Now Best Price for Mens Black Stainless Steel ...
- Get the best price for J&S Men's Silver Tone Dial ...
- Special Price Men's Digital Black Dial Black Rubbe...
- Lower Price Lucien Piccard Men's Mulhacen Chronogr...
- Great Discount Lucien Piccard Men's Eiger Silver D...
- Where can I buy Glam Rock Men's Miami Beach Blue D...
- Where to buy Lucien Piccard Men's Diablons Black D...
- Buy Now Best Price for Vulcain Mens Cricket X-TREM...
- Not Expensive Geneva Cherokee Boys' Silicone Strap...
- Discounted Men's Imperiale Silver with MOP Center ...
- Who sells Red Line Men's Compressor Black Dial Bla...
- Best Zeno Mens Divers Black Dial Black Tone Stainl...
- Cheapest Men's Classic Black Silicone Black Dial -...
- Compare Red Line Men's Piston Chronograph Black Di...
- What is the best price for Grovana Mens Day Retrog...
- More Details for Lucien Piccard Men's Eiger Light ...
- Get cheap Lucien Piccard Men's Mulhacen Chronograp...
- Lower Price Men's Timex 30 Lap Watch - Black
- Discounted Glam Rock Men's Miami Beach Light Green...
- Reviews Glam Rock Men's Miami Beach Black Dial Bla...
- Best reviews of Lucien Piccard Men's Classico Silv...
- Get Special Discount EDOX Men's Black Dial Black R...
- Where can I buy Ted Lapidus Men's Black Dial Stain...
- Low price Casio 'X-Large Big Combi' Watch, 55mm x ...
- Best Deals Lucien Piccard Men's Eiger White Dial B...
- Get cheap Kenneth Cole New York KC9202 Analog Watc...
- Buy online Lucien Piccard Men's Eiger Black Dial B...
- Lowest Price Ted Lapidus Men's Black Dial Black Le...
- Get Discount Now TW Steel Men's (S) Grandeur Tech ...
- Online Lucien Piccard Men's Watzmann Black Texture...
- Bargain Men's Timex Marathon Gps Watch
- Compare prices for Vulcain Mens 50s Presidents Bla...
- For sale Kenneth Cole Men's Chronograph Black Dial...
- Discounted EVISU Men's Shinzo Black Analog-Digital...
- Cheap online Lucien Piccard Men's Eiger Black Dial...
- What is the best price for Red Line Men's Racer Ch...
- Get Discount Now Police Men's Octane Black Dial St...
- Cheap Men's Chemnitz Chronograph Black Dial Gold-T...
- Special Discount Rotary Men's Black Dial Stainless...
- Price compare Police Men's Sovereign Black Dial St...
- Buy Lancaster Men's Black Textured Dial Black Ion ...
- The cheapest online Men's Black MOP Dial Silver To...
- Special Discount Nixon A197000 Unit All Black Men'...
- Compare prices MOMO Men's Pilot Limited Edition Au...
- Lower Price Grovana Mens Silver Dial Black Leather...
- More Details for Zeno Mens Oversized Retro Black D...
- Buy Now Best Price for Men's Marine Black Dial Rub...
- Price compare EDOX Men's Black Dial Black Rubber W...
- For sale Men's Columbia Treeline Watch
- The cheapest online Ingenieur Black Dial Stainless...
- Bargain Red Line Men's Compressor World Time Black...
- For sale Geneva Men's C9 by Champion Analog Digita...
- Another approach is to offer subscribers alternati...
- Who sells the cheapest Ted Lapidus Men's Black Tex...
- Cheapest Ferrari Men's F1 Podium Chronograph Black...
- Best Jacques Lemans Men's Black Textured Dial Stai...
- Compare EVISU Men's Hiro Chronograph Black Dial Bl...
- Sale Red Line Men's Compressor Chronograph Black D...
- Affordable Price for Men's Coastline Black Dial Bl...
- Compare prices for Jorg Gray Men's Silver Dial Bla...
- Price comparisons Men's Grey Dial Black Silicone -...
- Who sells the cheapest Lucien Piccard Men's Watzma...
-
▼
October
(94)
No comments:
Post a Comment